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We at Kiehl’s are committed to offering you a quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. If you are looking for a status on your order please check order status here. You can tell us what you think or ask a question by chatting with us here. You can also use our Contact Us Form or contact a Kiehl’s Customer Representative toll-free at 1-800-543-4572

Mon – Fri 9:00AM - 9:00PM EST
Sat – Sun 10:00AM – 7:00 PM EST

If you have questions, comments or suggestions, please feel free to share them by filling out the form below.


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